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Home Policies

Privacy Policy

Calm Beauty’s Privacy Statement has been created because we respect your privacy and take the protection of personal information very seriously. This policy tells you how we, Calm Beauty, will process and protect your personal information.


THE PERSONAL INFORMATION WE COLLECT

While you use this website, we may collect your personal information, or you may provide it to us (for example by enquiring or becoming a member of Calm Beauty). For example, your e-mail address, name, home or work address or telephone number.
There is also information about your computer hardware and software that is automatically collected by Calm Beauty when you browse our store and this information helps us learn about your browser and operating system. This information can include: your IP address (your computer’s internet protocol address), browser type, domain names, access times and referring website addresses. This information is used by Calm Beauty for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Calm Beauty website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Calm Beauty public comment boards, this information may be collected and used by others.


HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • respond to your enquires,

  • verify your identity,

  • provide you with our services,

  • improve our service to you by analysing it for trends,

  • send you updates on the latest in skin care, and

  • send you marketing material (including electronic communications) relating to other offerings you might be interested in. You can unsubscribe at any time and thereafter we will not market to you.


DISCLOSURE OF PERSONAL INFORMATION

We will not disclose your personal information to anyone except as provided in this policy.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents in order to provide you with our services.
We will need to disclose your personal information to employees of Calm Beauty who require it to deliver our services to you. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.


COOKIES

Cookies only store information from your browser, they cannot access data on your hard drive. Cookies are text files that are stored on your device (computer, mobile phone, tablet or other) by a website’s server. Cookies cannot transfer viruses to your computer or mobile device.
Cookies enable us to improve interactivity with the website. The purpose of “cookies” is to enhance your future visits to our website. You can set your browser to notify you if “cookies” are to be transferred or to reject “cookies” but this may prevent your use of some of our web pages.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


PAYMENT

We use payment gateways (Payfast) to complete your purchase. Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.
More info about PayFast’s privacy policy can be viewed here: https://www.payfast.co.za/privacy-policy/


COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECURITY OF PERSONAL INFORMATION

Calm Beauty takes all reasonable steps to ensure the security of our website. Calm Beauty allows you to access your information at any time to keep it accurate and up to date.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Calm Beauty website.


HOW LONG WE RETAIN YOUR DATA

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.


WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact: info@calmbeauty.co.za

CONTACT DETAILS
Tel: +27 79 488 7500
Email: info@calmbeauty.co.za
Address: 3 Stuiwer, Vierlanden, Cape Town, 7550

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